The Hidden Cost of the 'Annoyance Economy': $165B Annually

The so-called 'Annoyance Economy' - where consumers are bombarded with robocalls, hit with hidden fees, and trapped in endless customer service loops - is far more than just a nuisance. A new analysis has put a shocking price tag on the economic impact of these frustrations: $165 billion annually.

The study, conducted by the National Consumer Law Center and the Electronic Privacy Information Center, examined the time and resources consumers and businesses spend dealing with these